Sold our house, buyers asking for pool heater repair after two months
We sold our house in QC, a couple of months back. Buyers purchased the house without inspection as we had one done a year and half ago when we purchased the house. They just sent me a text saying that I had stated pool heater was working and it isn’t anymore; they have had to replace the filter as well and would like to settle with us the cost of the pool heater rather than going through legal process.
It is an in ground pool and we had it professionally opened and closed and used it while we owned the house without any issues. The heater worked as far as I know. The house is 20 years old and I believe the pool filter and heater were the same age.
I shared their message with my realtor and my comments on it being functional and he sent me a response that seems to be ChatGPT generated. Pretty much if it was working, we should respond to them that it was working. If we knew it wasn’t, we should have put it in the disclosure document.
They didn’t ask us to have the pool opened as part of the sale so I assume they had someone come in and open it. I feel bad for them but we have moved to a different province and have had to spend money on the house we bought. I don’t think they will pursue legal action but with the legal threat, I want to be cautious of my response and I am looking to the community for advice on how to handle this situation and how to respond.
TIA