u/Dunbaratu

▲ 2 r/kroger

New to Produce. Is the location and item data always this fuzzy or is it just our store?

I did Frozen for a few years and I'm trying to transition over to Produce so there's an opportunity for advancement past Lead (which there isn't in Frozen). I'm supposed to go full time in Produce and learn everything about it as fast as I can. I can't quite go full time over there yet because the new guy taking over Frozen was just starting there a week ago and still needs hand-holding with tasks like counts and end-caps. But as the new Frozen guy gets more competent I'm supposed to fade completely out of Frozen and be full time in Produce.

So, coming in to Produce, there's one thing that's really frustrating me there: All the data about locations of things are nothing but a total pack of lies. I get that some of the stuff out on tables can't be that precise but even the stuff with shelf tags, like packaged salad bags, all have locations that are totally wrong, or are the dummy placeholder of "999 L 99 9 9". Everyone who works there is just like, "ehh, you just end up memorizing where everything goes." Yeah, but to learn where everything goes it would be nice if the data was correct instead of constantly having to ask someone over and over "where does this one go", "where does this one go"...

Then there's the back room bulk areas. There's supposed to be these black labels stuck to the walls and the shelves with the names of items and the UPC barcodes for them (not really UPC numbers. Actually they're PLU's padded with leading zeroes to fit the UPC format.) The problem? Over half of them have had the names worn off the labels or the name part of the label actually torn off leaving an un-labelled barcode with nothing telling me what item the barcode is for. So they really don't help figure out what goes where. I just have the fuzzy instruction "that's leafy wet wall stuff along that wall, this is non-leafy wet wall stuff along this wall, Apples to the right over there, cherries over there, but sometimes grapes or strawberries depending on what we have more of...." and so on. So I have a fuzzy idea where I should be looking to put a thing on the shelves, but not the precise exact spot since those black labels are missing the words.

Then there's the fact that sometimes when two similarly named items have different PLU codes that means they are indeed two different items, and other times it's just two codes for the same item that can be stocked to the same location. The only way to tell which situation it is is to blip both the codes with the Zebra and see if one code gets redirected to the other of if they remain as different codes.

This is going to get messy when I do my first bulk count without the aid of someone else who "just knows the numbers already."

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u/Dunbaratu — 2 days ago