u/Easy_Photograph_2538

Question for HR, Timekeepers, and anyone involved with employee attendance call-ins:

How does your facility handle employee call-offs and late arrivals?

Do employees leave voicemails, use an IVR system, call a supervisor directly, or use some other process?

We're looking at ways to reduce manual transcription and improve handling of leave information (annual leave, sick leave, FMLA, etc.) while minimizing privacy concerns and administrative workload.

Interested in hearing what works well at your facility, what doesn't, and whether anyone has implemented any automation or voicemail transcription solutions.

Thanks