u/Extension-18

I run restaurants in SoCal and I have been sued twice over my Squarespace site's accessibility. Full disclosure, I built a tool for this, so grain of salt but want to be transparent

First time, a predatory firm sued us. We settled, paid them off, and fixed their short list of demands and thought that was it! Here is the terrible part: once you settle, they know you are easy money, so you land on the list to get hit again!

I kept remediating the site to WCAG 2.1 AA standards anyway and dated every change I made, and sure enough they came back, same firm, different plaintiff. The scheme rewards them, especially in California. The LA Times covered the whole wave: https://www.latimes.com/california/story/2026-04-27/los-angeles-restaurants-disability-lawsuits

The difference this time is that we are fighting instead of settling, and our lawyer took the case because I have dated proof we have been remediating the site all along. That record is the whole ballgame

Two things I would tell any Squarespace owner

Keep a dated log of every accessibility fix you make, if they come back that paper trail is your defense
Do not lean on an overlay widget. The "one line of code makes you accessible" tools just bolt a script onto your site, they do not fix the real code underneath, so the barriers are still there for anyone who looks. Worse, having one installed can count against you, because it shows you knew your site had accessibility problems and reached for a quick cover instead of actually fixing them

The tool I built is Kat ADA for Squarespace. It scans your site, my team makes the real fixes in your own Squarespace with no overlay, and keeps that dated record for you. Free scan at katadaapp.com, no card.

For Redditors, there is a free first month at the Founders link up top, business owners like you are exactly who I built it for, and truly hope I can help others out there not be in our situation with the lawsuits which waste money, time, resources.

Let me know if you have questions about Squarespace accessibility in the comments

A while back I posted here about being targeted a second time by the same predatory ADA firm, using a different serial filer as the "plaintiff." So many of you shared your own stories, advice, and DMs which honestly kept us going.

In the end, we decided to fight.

Two things made that possible. First, the math. I assumed fighting would cost more than settling. We found a lawyer who is honestly as fed up with these firms as we are, and he takes these cases on a flat rate when there is real evidence to fight with. The flat fee came in lower than another settlement would. A lot of these predatory law firms file hundreds or even thousands of near identical suits, and from what he has seen, plenty of those cases do not hold up once someone actually pushes back with proof. Settling again meant paying the people shaking us down and painting a target on our back for round three.

Second, and this is the big one, I had the receipts. I have a technical background, so after the first lawsuit I kept detailed logs of every accessibility fix we made to the site, with dates. When the same firm came back claiming our site was inaccessible, that paper trail is what gave our lawyer something real to fight with.

A few things I wish someone had told me sooner

Get quotes from lawyers who do ADA web defense on a flat fee before you assume settling is cheaper
Keep dated logs of every accessibility fix you make, that record is your best friend if they come back
These firms file in bulk, so a lot of the cases are weaker than they look. Pushing back with proof can pay off
Settling can mark you as an easy mark for the next filer

Every case is different, so please talk to your own attorney. But if you can afford to fight, from what I have seen it is the only way to stop them coming back.

Going through this twice lit a fire under me. I run restaurants and have a dev background, and I am not the type to sit on my hands while these firms pick off small businesses one by one. So I got serious about staying ahead of it, scanning my own sites (and sites of my friends in the industry) monthly and keeping that dated report of every fix automatically, because that record is what helped me. I just want fewer owners getting blindsided the way we were

Sued TWICE by the same ADA firm. Here's what every Squarespace owner should know

Update: I found a way to fight a predatory ADA suit that costs less than settling