u/FryeXD

so, im having some problems envolving a (apparently simple) hack in my account.

2 days ago i was in a call with some friends and got logged out from my account, i tought it was some bug or something like that, but when i tried to log in back into it, my password got denied, then i tried "forgot my password" and they sent me a email with instructions to use the "Discord verification app", but i never did an account or the 2FA!

Ok, i tried sending an request on their support site, a few minutes passed and i got an email with the answer telling me to do exactly what i've already tried to do, (insert the verification code etc...), i replied the email claiming that i already tried to do all of that, and, again, they sent me the same email.

I gave up on that day cause it was late and i tought everyone was sleeping or something and that was the reason behind that shitty answer (yeah i was trying to stay hopeful at every cost haha).

2 days later, some friends warned me that my account was sending spams in their dm's, i looked at my email and there it was, my account was blocked and i could click on a link to enter my account again, i clicked, and again they asked my "verification code", i tried sending a request in the support site again and it was considered solved (???) i don't know what to do and really don't want to lose my account, there's a lot of important things in there.

If someone can help or has gone throught something like that comment here pls.

PS: (if any of my english is not understandable, sorry, you can ask me if you didn't get something i said)
PS²: im going to leave some prints of what's happening if someone need it.