r/FintibaConnect

Last month, I tried to extend my blocked account for studying in Germany, since the last payout transfer was in May, but the app said the option was "unavailable," even though I had tried to do it a month before the last transfer.

After the first week of May, I closed my account to reactivate it and extend the blocked account duration. But as soon as I got my "reactivation", I discovered that the "reactivation" had generated me a NEW IBAN instead of reinstating my OLD IBAN, and this wouldn't be an issue except that I had €4k+ left in my old IBAN after my last payout.

I tried emailing them and got literally no response, tried calling them, and they straight up terminated my calls before answering. I even tried their WeChat option that is apparently a thing, and that link did not work properly (it'd send me to the front page of WeChat without any other page opening). It's like they're ghosting me on purpose.

I have used this account for nearly 6 months now, and I need someone to tell me what I should do (if I could do anything to begin with). My visa wasn't rejected, and I'm not planning on leaving Germany for good. All I wanted was to extend my account so I could continue using Fintiba as my blocked account provider.

It's getting near the end of the month, and I need to pay for both my rent for next month and the groceries. Yes, this isn't my first time posting about this, but it's been a week since that last post, and I'm getting very desperate. I would GREATLY appreciate anyone providing any info on this.

So i wanted to post an update because ive been quite active here recently but i feel the need to let everyone know that whatever it is that's slowing things down with fintiba, things do not seem to have stopped because I just had all of my money returned.

I called them yesterday and spoke to someone over the phone who seemed to genuinely want to help, and i was told that my request had been sent to the partner back about 10 days ago and fintiba were waiting to hear back and once they had an update for me they'd let me know.

i completed a form for them about a month ago with my fintiba account details and the details of my UK bank account. im not sure if that means that it took a month for the process of fintiba sending the request to the partner or if that was instant and the partner took 10 days to action it on if the request was instantly sent and it took the partner a month or whats happened, but they clearly havent stopped.

I hope you're all doing well, and I hope you all get your funds back soon too.