It says "null" after my street address on my billing info. But it is the right address. Shows almost a full run still available. Do I just reorder one or contact support first
Ok, so I got last Saturday’s “Ship to Me” drop of the Jordan 12 “Bloodline” confirmed as of that night, with a confirmation email the night of the 23rd (with coinciding card charge for one pair) and a follow up email Monday morning with FedEx tracking.
Starting yesterday, I received ANOTHER “Thanks for your purchase” confirmation email with the little photo of the shoe I bought and order number, and since yesterday afternoon I’ve gotten 17 more emails, literally every hour. Same email. Same info. Sent about 1 hour and 1 minute apart. I was concerned so I checked and my card was still only charged for the one pair and that was it.
Just for clarity I called customer service and requested a callback. A guy called me back and through a difficult conversation because of a language barrier he basically told me to silence my email notifications in the app/on the website. I told him sure I could do that but moreover WHY have I gotten 17 separate emails and was this a glitch, was this some known issue, was there some sort of issue with the order itself? He basically went silent and literally sat there as I patiently said “hello, sir are you still there? I just want to confirm I’m only getting one pair of these shoes. Hello?”. After 37 seconds of silence I hung up and now I’m just flabbergasted
I had my card locked and FL tried to charge it but they never notified me of the Bloodline raffle win which is the only one I entered through them. I feel if I won a raffle then do like Hibbett and let me confirm my win before you try and charge my card because I may not buy those from you. I go on the app but it doesn't tell raffles I won like on Hibbett so I can't see whee I won a Bloodline raffle but didn't confirm or whatever.