DHL India – Wrong consignee name on AWB for commercial import. What happens now? (First time importer)
I have a commercial shipment coming from China via DHL.
My supplier accidentally put my personal name as the consignee on the AWB, while the actual importer is my father's proprietorship .
The commercial invoice and packing list were already correctly issued to the proprietorship, and the IEC/GST are also under the proprietorship. Only the AWB has the wrong consignee.
DHL's Delhi clearance team has contacted me for IEC, GST, AD Code etc. I've informed them about the mismatch and requested correction before they file the Bill of Entry.
Supplier is also providing a signed/stamped declaration confirming the AWB mistake.
Has anyone dealt with this with DHL/Indian Customs?
- Was the consignee amendment approved?
- What documents were required?
- How long did it take / what were the charges?
- What happens if Customs refuses the amendment?
Would especially appreciate experiences from importers/CHAs who have dealt with DHL Delhi.