Hi everyone, i had used Lofree flow 2 for months and the problem had started from the begining, i had tried multi ways to fix it, but the problem keep coming, anyone have the same problem had figured out any ways to fix it yet?
I used bluetooth got laggy and stuck, i also used 2.4 dongle and it also meet the same problem.
Picked up a set of the Nuphy x Keytok keycaps in the berry profile. Wasnt too impressed with them on the Air 75 V3 but gave them a go on the Flow 2 and was more of what I was hoping for. Feel in love with low profile all over again.
https://reddit.com/link/1tcq585/video/b709c5lb121h1/player
Hi everyone,
I’ve been a long-time supporter of Lofree, but I wanted to share my recent experience with their customer support and replacement process so others can make their own judgment.
My Lofree Flow began experiencing severe key chattering on the “C” key.
To rule out a simple switch failure, I swapped the switch with another known working switch from a different key. The issue still remained, which made it seem more likely to be related to the PCB/controller side rather than the switch itself.
After reviewing my videos and order information, Lofree acknowledged the issue and agreed to provide a replacement unit.
Their email on 2026.4.29 included the following:
“We have confirmed that this is a hardware issue (key chattering), and we will proceed with a replacement for you directly.”
They also acknowledged that their original 3–4 month repair timeline was unreasonable.
On 2026.5.8, they sent another email apologizing for previously overlooking my replacement order.
They specifically stated:
“We have now arranged an expedited replacement shipment for you.”
A day later, on 2026.5.9, they requested and received all of my shipping information and again confirmed that the replacement had been processed.
They also mentioned that a tracking number would be shared soon.
Today is 2026.5.14.
The tracking number they provided is:
UL145119864YP
However, after 5 days, the shipment status is still only:
“Waiting for pick-up” / “Info received”
There has been no actual carrier movement yet.
At this point, I still do not know whether the package has physically left the warehouse.
During this process, many additional emails were exchanged.
However, my recent emails are no longer receiving replies.
I also noticed that comments I left on Instagram regarding the shipping delay disappeared shortly afterward, although I obviously cannot confirm whether they were manually removed or filtered automatically.
I’m not posting this to attack the company.
I simply think that for a premium-priced keyboard product, customers should expect:
* reliable hardware support
* transparent communication
* and accurate shipping expectations
Especially after being promised an “expedited” replacement shipment.
I hope this post helps other users make informed decisions and encourages better communication and support practices going forward.
Hi Lofree Reddit, I come to you out of desperation!
I am having an issue with my Lofree Flow Lite where most of the F keys don't work. Its strange in that F1 & F2 don't work, F3 - F6 work, then the rest of the F keys don't work I think this is likely to do with Multimedia Keys?
I've tried to use the lofree key mapper software but that hasn't been able to help with a fix. I've checked the keyboard is in windows mode, and I've tried factory resetting the keyboard.
I've also tried removing any Function Lock by pressing FN + Tab.
In the lofree key-mapper it shows the Fn key being red all the time, is this normal?
I love the keyboard I just want to be able to use my F keys!
Any help would be really appreciated.
Thanks.