r/Publicstorage

▲ 2 r/Publicstorage+1 crossposts

Someone setup a public storage account using my email address.

As the title says, someone set up an account using my email address. The storage unit is in New York. I didn't live in the US. I contacted Public Storage and was told that I need to go to the facility in person to get my info changed. I can't do that.

I can't log into the account because a code is sent to the user's phone. I did find their phone number and politely asked them to update their email, but they haven't.

They have missed many payments and now there is a lien. I don't know what to do now.

reddit.com
u/Competitive-Ad6197 — 3 days ago