r/Rebounding

I have an autistic son who uses the trampoline several times a day. He finds it calming so I try to keep the trampoline in working order. Before the Cellerciser I would purchase cheap rebounders on Amazon; however, they would break down within a month and I would typically throw them away and buy a new one. Finally, I decided to invest in a Cellerciser. It's been good compared to the alternative. It has had issues and required maintenance which doesn't surprise me given how hard my son uses it. I keep plenty of extra springs and other parts on hand.

After about 3 years the jump mat needed replacement. One thing I hate about Cellerciser is they don't sell spare parts directly on the website. It's necessary to call and talk to them directly... which usually means talking to Dave Hall himself and it's not a pleasant experience. There is zero chance of getting any warranty claims through him. The issue is always with how the customer is using the product not the product itself. Fine, my son uses the trampoline hard; however, getting talked down to by Dave Hall isn't something I look forward to or think I should have to deal with. Just let me order the parts.

Dave charged me $170 for a new jump mat plus tax and shipping. Nearly $200. Fine. I just need to get the thing working. What really annoyed me was the new mat failed after about 3 months. The stitching on one of the loops came undone. I sent emails to Dave and never received a response. What I ended up doing was using rivets to reattach the loops. The rivets held well; however, every month or so the stitching on another loop would fail and I would have to rivet it. Whatever works. After about a year the mat completely failed and needed replaced.

Did I want to call Dave Hall and give him anther $200 after all this nonsense and get lectured again? No. No I didn't.

I was considering replacing the Cellerciser possibly with a Needak. I didn't know about Needak before. They look very similar and are less expensive. They also have all the replacements parts available for sale online including a replacement jump mat for $89 + $10 shipping. I measured everything and decided the Needak jump mat might work on the Cellerciser. It was worth a try. If it wouldn't work I would just order a Needak rebounder and have an extra jump mat.

It worked perfectly! Everything lined up exactly as expected even with Cellerciser springs. My son loves it! The build quality of the Needak jump mat is far better than Cellerciser. It was half the price and best of all I didn't have to talk to Dave!