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r/SmallBusinessAU

▲ 2 r/SmallBusinessAU

Burning out retraining VA's every 2 months. How are you vetting remote admin staff?

Small Melbourne team of 4. Tried hiring VA's off Upwork for vendor invoices and CRM entries to free up some time.

First one ghosted after 6 weeks, second kept making mistakes in customer logs. Paying around $9/hr on Upwork, but retraining people over and over is killing my evenings.

Are you guys building custom test tasks yourself or using proper agencies to filter applicants first?

reddit.com
u/LooseListen8126 — 2 days ago
▲ 3 r/SmallBusinessAU+2 crossposts

DonePacket – Signed job packets and PDF proof for

App Name: DonePacket

What it does:

DonePacket helps contractors and field service professionals document customer approval before invoicing. It keeps estimates, signatures, extra-work approvals, jobsite photos, final sign-off, and PDF proof together in one job packet.

Key Features:

• Capture customer signatures for estimates and extra work

• Attach jobsite photos and document final sign-off

• Export a complete PDF proof packet

Goal: Launch and feedback

Giveaway: Not applicable — the app has a free tier with optional Pro features.

Link:

https://play.google.com/store/apps/details?id=com.jobproofpro.app

Disclosure: I’m the developer. I’d appreciate honest feedback, especially from contractors and field service professionals.

u/Inevitable_Pace4568 — 8 days ago
▲ 1 r/SmallBusinessAU

How do you make your tech decisions?

I have acted like something like a fractional Chief Technology Officer for a small business for a while. They rely heavily on their interactive website for lead generation but aren't big enough to have someone in house to look after it end-to-end.

I know there are plenty of offers for office IT and the like for small businesses but how do you handle tech beyond keeping your desktop computers and email running?

I'm wondering how small businesses automate processes or figure out how to leverage AI when they do not have the capacity to hire in-house advisers.

Is there a market for what I'm doing for a single client or are they just a fluke?

reddit.com
u/ChristianInOz — 10 days ago
▲ 5 r/SmallBusinessAU+6 crossposts

I built an ADHD-friendly payday planner for Australian households — Free Starter is live

One thing I kept running into with money tools: they were good at showing what happened last month, but not at answering the next practical question—after the next payday, bills, savings and debt, what is actually safe to spend?

I’m building Harbourline around that question. It’s a visual payday planner for Australian households paid weekly or fortnightly:

  1. Add income, bills, savings goals and debts.

  2. Look ahead across the next 13 weeks.

  3. Use the payday view to see what needs to be set aside and what needs attention.

I’m designing it to be ADHD-friendly in practice: fewer competing screens, a calm forward view, and one next decision at a time.

The Free Starter is now live: no payment card, local planning on one browser/device, and Excel/CSV/PDF/JSON exports. If the workflow proves useful, Household adds cloud sync, sharing and multi-device access at the current A$2.50/week introductory price.

I’m the builder, so this is self-promotion; sharing it transparently. I’d value feedback from other founders on the onboarding and activation path—where would you expect a first-time user to hesitate?

https://www.harbourline.app/?utm_source=reddit&utm_medium=community&utm_campaign=early_access_2026_08&utm_content=micro_saas_founder_01

u/Harbourline_app — 11 days ago