r/TicketMasterSupport

Hey so I would love to go see ariana and I just dont have the money for it so I decided to ask on here to see if any1 was feeling generous x

My Olivia Rodrigo tickets were voided and refunded but I barely found out from the PayPal email. Apparently 6 days ago I got an email warning that my tickets had been canceled and that I needed to submit an appeal but I had no clue this email had been sent until now. I contacted support and they told me my case has been escalated and to wait 3-5 business days for a response. Does anyone have any experience with this? I really don't want to lose my seats because I've already bought the flight tickets and Airbnb, this really fucking sucks 😭

I'm not going to touch my refund until this is all sorted out. I wish they sent me a notification through text or the app but I received nothing other than that email that got buried in my inbox.

Edit: In case I don't get my seats back (which seems likely seeing as how I've already been refunded) what is the best way to get resale tickets? I don't know a lot about concerts and this was going to be my first big one, I'm seeing some seats that are still open on stubhub but is this a good site to get tickets from??

Hello friends, I bought my tickets to see MCR in Sept in San Antonio through Ticketmaster as a birthday gift for my sister and I. I bought them quite a few months ago when prices were high, and I got nosebleed seats, but still a once in a lifetime opportunity, and we're so excited!!!

I got an email today from Ticketmaster and I just want to know if it's a scam??

To put it shortly,

it said Congratulations! NOTICE OF CONGRATULATIONS REGARDING PROMOTION TO SUPERIOR SEATING

please help!! I pressed the open in browser and it took me to Ticketmaster's website but also it doesn't tell me where the new seats are. is/has this happened to anyone before? (it's not letting me post a photo of said email)

i bought tickets on stubhub back in march for a concert that’s coming up in a few weeks. the tickets were transferred to my ticketmaster account (i’m pretty sure they were), but when i tried adding them to my apple wallet, i got a “pass disabled” message saying they’re associated with a different apple ID.

i've gone back and forth with stubhub support and kind of got walked in circles, so now i’m a little worried. the tickets still show up in ticketmaster.

has anyone else dealt with this? i know that i am probably fine and am overthinking but i can't help it.

Hi.

I have a problem with mangopay, on aegpresent site.

I want to sell a concert ticket on AEG Presents using Mangopay.

It asks for authentication via my email, my passcode, and a code received by SMS. It says everything is fine, but then it just restarts the whole process—email, passcode, SMS!

I’ve sent several emails to support, but their replies are completely wide of the mark.

Im alone?

I bought 2 tickets this morning a few hours ago off someone else , I accepted the tickets through the email ticket master sent , the tickets are in my wallet but not in my actual app , do I still have them ?

Hey guys, I am super new to reddit but I really need some help. My girlfriend’s bday is coming up and I decided to buy a ticket to The Strokes Reality Awaits America.

BUT I fucked up. I misclicked and bought the wrong day and venue. I was aiming for the Sept 13th and I clicked the link for the 13th but I accidentally bought the Sept 12 show in Tampa.

That is extremely inconvenient and it just happened. Tried to get help from TM but they were useless. I do not know if anyone has tickets for the 12th and are willing to trade or if any of that works this way.

I wanted to get her something nice but I just messed up so bad please let me know if you can help or something. Reselling is not guaranteed and I want to surprise her.

Please someone.

Hello, I am trying to sell my The Strokes tickets at Paris. But when I initiate the resale procedure on the website it leads to a verification page that ask me to verify my identity. I verify it, it displays my bank info and then starts an endless loop of asking for verification again and again. Did anyone have a similar problem?

y'all think I got scammed? Please read because I'm super confused. I was trying to buy an Ariana Grande ticket from this girl on TikTok. She replied to my comment saying she was selling one for 150 dollars, which was already kind of cheap, but since it was the day of the concert, I thought maybe she just wanted to get rid of it. She said her boyfriend got her tickets to the London show, so she didn't need this one anymore and wanted it to go to a true fan instead of reseller prices. Before I even asked for proof, she sent me a screen recording of her opening Ticketmaster and clicking on the Ariana tickets. Later I asked to FaceTime because I wanted to make sure it was real. She actually did FaceTime and screen shared. She refreshed the page, clicked the ticket, clicked through the transfer page, typed my email in, and it looked legit. That's what's throwing me off. The weird part is, everything else. She wanted Apple Pay at first, but because I had money split between two cards in my Apple Wallet, she suggested I just buy a gift card instead. That immediately made me nervous. She also kept telling me to hurry up while I was trying to get everything figured out. I kept asking for more proof because I just didn't know her. She got a little annoyed and said she'd already proved everything, but eventually agreed to send me a selfie holding a thumbs up. At first it looked like it matched her TikTok, but when my sister and I zoomed in later, the picture looked kind of grainy and almost AI-generated. I can't tell if it's just bad quality or not. Another thing is her TikTok messages got suspended in the middle of us talking. She sent me a screenshot saying TikTok restricted her messaging because it violated their guidelines. I don't know if that was because TikTok detected ticket sales or because people reported her. She also has a bunch of different names. Her TikTok name is one thing, the iCloud email she texted me from is another, and the account she wanted me to send money to had a totally different name too. Her texting also felt off. She was nice, but the grammar sounded like someone translating English, not how most people my age text. And my sister looked through her TikTok likes, and at first they looked normal. Relatable stuff, makeup, even some Ariana Grande stuff. But when we scrolled all the way to the bottom, there were a bunch of blurry, low-quality videos in another language that seemed completely unrelated to the rest of her account. And her followers look mostly random accounts and bots, not really friends or people her age. The biggest thing confusing me is she did show what looked like a real Ticketmaster screen on FaceTime. So yeah, that's my dilemma. I've already sent part of the money, but not all of it. I'm asking you guys, would you trust this or does it sound like I got scammed?

I’m trying to complete the Persona identity verification for my 17-year-old stepson’s account. The account is in his name, but he doesn’t have a government-issued ID yet.
If I complete the Persona verification using my own ID, will it fail because my name doesn’t match the account holder’s name, or is that still accepted? Has anyone been in a similar situation?