r/TicketMasterSupport

I bought 2 tickets for Harry Styles 23 May. I've just realized that both of the tickets have my name, but I'm coming with my girlfriend. I heard from people who went to the concert last week that this isn't a problem, and I also read It on the ticket master nl FAQ, but I just want to be 100% sure. Is It a problem? Do I have to change the name of one of this tickets? Also, I went on panic mode this morning and I transfered one of this e-tickets to my girlfriend, she hasn't accepted it yet. Do you recommend this? Is It useless? Is It risky for some reasons? Can i Just cancel the transfer and have the ticket back?

So I bought 5 tickets for a concert. It's me and my 4 minor children. I had 5 seats together in section 216 row G of the stadium originally. Today I get emails that the seats have been moved to sections 121 row N (2 tickets) and 105 rows J and X (three tickets). They are on opposite sides of the stadium, and the seats in 105 are in two different rows. I called ticketmaster today and got nowhere with getting seats together again. They wanted me to pay the difference of the original tickets I purchased, that are no longer valid, and the seats they wanted to move us to, all together in section 121. The seats we've been moved to are a higher price point than what I paid, and I wasn't moved by choice. How do I get us seats together again without paying the $600 difference? The person I spoke to said there aren't any seats at the price point we originally purchased - yeah, no crap, because they didn't sell out the stadium and they moved everyone down! How can I get help with this? I'm assuming they moved the seats because they didn't sell out. It looks like they moved everyone down into the 100s and closed off the 200s.

Was there an option to add different name in ticketmaster while buying tickets??

My BTS ticket in Ticketmaster for chicago…. when i click view ticket in Ticketmaster its no longer blue. It’s now red. And it’s stressing me out! Yesterday it said the barcode would be available on the date of the concert at 8 PM. Today it doesn’t say that. But when i view its red. I have a floor seat in chicago. Its resale that i bought back in February, it was a direct transfer from stubhub and my money was taken at the time of purchase back then. Advice?

UPDATE:
Today it’s a mustard yellow color. So weird, its changed colors again 😱🫢

Ticketmaster is preventing me from buying tickets - called their fraud line and they said I’ve been banned for life because of some “third party ticket transfer” and I have no clue what they’re talking about. There’s no recourse and they won’t provide any additional information. Anyone run into this and have any idea what to do? The concert is may 27th and I’m flying to DC for it (flight/hotel already booked).

Thanks in advance.

Hello!

This is my first time using Ticketmaster so I naturally have questions. Perhaps someone will be able to help (I already reached out to support, but they might take a good while to respond)

I am attending a concert with my partner and have bought the tickets on my account. Will we be able to both just scan them off of my account or should i transfer one ticket to their account? We will be going together, there's no scheduling issue to where we would be arriving at different times.

Additionally, I got an email about the event with FAQ i guess, and it mentions that backpacks, handbags and luggage are prohibited in the event space, i would assume that would also count a small fanny pack that basically only fits the phone? I suppose this is a venue thing and not something Ticketmaster determines?

If it helps the event is Metallica concert in Poland on May 19th in Stadion Śląski in Chorzów.