This isn't Yellowstone
I was thinking about heading to Yellowstone this weekend, so I started looking at hotels in Jackson, Wyoming on TripAdvisor. I decided on Homewood Suites by Hilton Jackson, clicked "View Prices for Your Travel Dates," selected Priceline, chose my room, and booked four nights starting tomorrow.
Then I got the confirmation email.
I wasn't booked in Jackson, Wyoming.
I was booked at Homewood Suites by Hilton Jackson, TENNESSEE.
My first thought was that I must have fat-fingered something. So I went back through the booking process several times. Every time I started on the TripAdvisor page for Jackson, Wyoming, I clicked through to Priceline and ended up on a reservation for Jackson, Tennessee.
It appears to be a TripAdvisor glitch. No matter which booking option I selected from the Jackson, Wyoming, hotel page, I was being redirected to a property in Tennessee without any obvious warning.
I called Priceline to get the reservation corrected. After more than an hour and several customer service representatives, the best they could do was a 75% refund. I now have a small hope of being made whole tomorrow, depending on the discretion of the manager at the Homewood Suites in Jackson, Tennessee.
So consider this a warning: if you're booking a hotel in Jackson, Wyoming, through TripAdvisor, double-check every detail before you click "Book." Otherwise, you may find yourself paying for a hotel 1,500 miles away in Tennessee.
