Cannot sell my stock and Cannot log in
I'm sorry if this has been covered before.
I cannot access any online accounts, and I have a hard time reaching anyone on the phone.
I have about 100 shares that are "Father's Name" Cust of "My Name". I have been able to update the direct deposit info for dividend payments, and my address for mail.
I cannot get access to my account because my name isn't the account holder, and they won't let my dad do anything because it's my address and bank info.
I have a picture of the original certificate, but I don't have it in person.
I was told I need to transfer the account with a "General Transfer package" To give me the account.
Then I need the original Cert or Affidavit of Loss.
I also need a "Basic Transfer Form with medalian guarantee".
They have never mailed me anything, even after I asked.
Honestly, it all feels like bullshit, and they just don't want to let me take my stock out.
Any advice or guidance?