r/eufyS1Pro

Hello everyone. Been noticing recently that the mop roller would still be wet after going through the dry cycle. It would be bone dry before! Wondering if anyone else has had this issue. Ive set it to the most powerful setting as well 🤷‍♂️

So I had an issue with the water. I checked all the plugs and so on, but I wasn't able to fix them; they told me to ship them back, and they would repair them in 5-7 days, so I did. Now they keep sending me messages telling me they are working on fixing it. They have reached out to the warehouse. They have escalated my case. Now they say they can't give me a date, but they'll have refurbished ones in stock mid-May, so they will just give me one of those, or if I am willing to wait (with no end in sight), they will give me a bunch of accessories for waiting.

Has anyone had this happen? If I wait, how long will it take? (Full Message from Eufy Below)

>We sincerely apologize for not being able to provide you with a more accurate repair completion date.

>Since our team is not directly responsible for the repair process itself, we are unfortunately unable to confirm the exact completion time or the specific reason for the delay at the repair center. We completely understand how frustrating this uncertainty must be, and we truly wish we could give you a definite timeline. At this time, the latest information we have received is that your case is being expedited, and we have already followed up again on your behalf.

>Please rest assured that as soon as we receive any new updates, we will inform you immediately.

>If you would prefer not to continue waiting for the repair, we would also like to let you know that both replacement new units and refurbished units are expected to be restocked in mid-May. Once stock becomes available, we will notify you right away and help arrange a replacement for you.

>If you are willing to wait for the repair to be completed, we would like to offer you the following accessory package, which we can ship together with your robot once the repair is finished:

>Rolling Brush ×1
>Brush Guard ×1
>High-Performance Filter ×4
>Side Brush ×2
>Rolling Mop ×2
>Dirty Water Reservoir Filter ×1
>Dust Bag ×3

Curious what thoughts are on this

I have the Eufy S1 and I use size 17mm inserts nursi Luna which are comfy during the pump session. And I have found that I respond the best to the natural cycle. However, I notice that the right nipple is kinda stuck in the insert when I go to take it out post pump session. I’m guessing it’s bc it’s swelling or misaligned? And the left nipple also hurts post pump - a sharp pain intermittently. I only use this pump once in a while but have noticed it every time. No visible nipple trauma.

I’ve seen my LC who recommended the size 17mm inserts. We tried one size down and one size up which were not as comfortable during the pump. I use pumping spray but still not improvement.

Any tips? Thank you!