r/kucoin

▲ 5 r/kucoin

Are you a victim of Kucoin - report it to the USA attorney office

Kucoin is not immune from prosecution, they have a plea deal in place with the USA government and are under a microscope and as part of this deal, they must honour the agreement. This does not make them immune from FUTURE crimes.

The deal reference: No. 24-cr-168

The USA Criminal Plea Deal:

  • The Penalty: The exchange agreed to pay over $297 million in criminal fines and forfeitures.
  • The Core Requirement: As a fundamental condition of their criminal resolution, KuCoin must completely cease serving or taking on customers located within the United States without registration.

The Current CEO under the Plea Deal: Bochong Wang (alias B C Wong)

What Actions / Crimes Break the Plea Deal?

The US Attorney's Office monitors KuCoin's operations heavily. The exchange, Bochong Wang,or associated entities run the risk of breaking their plea agreement and facing further federal prosecution if they engage in:

  • Wire Fraud or Asset Misappropriation: Inexplicably freezing retail funds, intentionally halting withdrawals without legitimate legal cause, or engaging in deceptive practices to convert user assets.
  • Obstruction of Justice: Providing false compliance data or failing to report suspicious activities to FinCEN as required by their ongoing oversight obligations.

mail your submission:

>United States Attorney's Office
Southern District of New York
Attn: Criminal Division / Victim Witness Unit
One St. Andrew's Plaza
New York, NY 10007

How to Report Violations to the US Attorney's Office

If you have evidence that KuCoin is breaking its plea deal, committing on going fraud, or illegally withholding your assets, you must bypass their customer support and report them directly through official government portals.

reddit.com
u/SnooDogs4804 — 1 day ago
▲ 3 r/kucoin

What’s one thing you wish KuCoin handled differently?

No platform gets everything right, and we’re always interested in hearing what could be better.

Whether it’s customer support, withdrawals, trading features, the app experience, communication, or something else — what’s one thing you think KuCoin could handle differently?

Feel free to be critical. We’re looking for honest, constructive feedback, not just praise.

If you’ve had a frustrating experience, what happened? And more importantly, what would you have liked to see done differently?

Curious to hear your take : )

reddit.com
u/kucoin_official — 2 days ago
▲ 1 r/kucoin

📊 KuCoin Daily Market Watch | August 17, 2026

🌍 Macro
The 60-day U.S.-Iran memorandum window expired without a final agreement, keeping the Strait of Hormuz situation unresolved and pushing oil prices higher. Meanwhile, weaker U.S. economic data and continued AI financing concerns weighed on risk sentiment.

📈 Market Snapshot
• BTC: $63,482.70 (-0.01%)
• ETH: $1,886.10 (+0.34%)
• NASDAQ: 26,803.03 (+0.81%)
• S&P 500: 7,798.99 (+0.65%)
• F&G: 29 (Fear)

🧠 Market Take
BTC tested the $62.6K–$62.7K area twice over the weekend and quickly rebounded, with long lower wicks and increased volume showing strong buying support. BTC is now back around $63K–$63.1K, but remains capped below $63.4K.

Key levels:

  • Resistance: $63.4K
  • Support: $62.6K–$62.7K
  • Trend: Range-bound consolidation

A volume-backed break above $63.4K could improve the short-term outlook, while failure to reclaim the level may keep BTC in weak sideways trading.

🔥 Hot Tokens

  • PORTAL: +50%+ as its August Creator Program and AI-powered game creation initiatives boosted activity; volume surged 5x
  • AIO: +20%+ after upgrading AI trading tools with real-time tokenized U.S. stock analysis
  • APR: +20%+ following a 5.3% token buyback and a $200K exchange trading competition

📰 Key Updates

  • Kalshi: Washington State court ordered the platform to suspend multiple businesses and implement geoblocking by Aug. 19
  • SEC: Canceled its crypto exemption rule meeting, adding uncertainty around CLARITY Act progress
  • World Liberty: Received a conditional U.S. federal banking charter and will replace BitGo as USD1 custodian and issuer
  • Cboe: Applied for approval of the first U.S. 3x leveraged Bitcoin and Ethereum ETFs
  • Ireland: Plans its first national AML strategy with tighter scrutiny of crypto wallets and overseas digital asset firms
  • Leumi: Israel’s largest bank plans to launch crypto trading in early 2027

👀 This Week to Watch

  • Aug 17: ASTER unlock ($98.64M); SPK unlock ($3.97M)
  • Aug 19: 50% U.S. tariff on certain Canadian products takes effect; U.S. weekly ADP employment data
  • Aug 20: Fed July FOMC minutes; U.S. initial jobless claims; ZRO unlock ($19.9M); KAITO unlock ($11.5M)
  • Aug 21: U.S. August PMI; Japan CPI; AKE unlock ($21.27M); GWEI unlock ($5.18M)
  • Aug 22: SENT unlock (~$4.16M)
  • Aug 23: SOON unlock (~$3.93M)

Quick Take
BTC continues to defend the $62.6K–$62.7K area, but remains trapped below $63.4K. Strong buying at the lows provides a near-term floor, while the unresolved U.S.-Iran situation and weak risk appetite keep the broader rebound fragile. $63.4K is the key breakout trigger, while $62.6K remains the critical downside support.

New to KuCoin? Sign up for $11,000 newbie perks.

u/kucoin_official — 3 days ago
▲ 2 r/kucoin

What makes you stick with one crypto exchange over another?

There are more crypto exchanges than ever, but we’ve also seen a few platforms recently announce that they’re winding down or leaving the market.

It got us thinking: what actually makes you trust an exchange enough to stick with it?

Is it security, liquidity, fees, products, reliability, customer support, UX, or something else?

And if you’ve ever switched exchanges, what made you leave the old one?

Curious to hear what actually matters to people here : )

reddit.com
u/kucoin_official — 6 days ago
▲ 1 r/kucoin

deposit on hold with no reply

Hey all,

Wondering if anyone is experiencing the same situation currently. I have been a long time user of Kucoin with many years of account history. Previously twice Kucoin has held my deposits but replied quickly (within 24h) and released my funds promptly. This time, it's been 55 hours and counting without reply with $18K in BTC stuck. I am in urgent need of my funds and have not had the courtesy of so much as a reply to my ticket. Ticket # is 10675416 if anyone can help. Many thanks

reddit.com
u/Professional-Data-43 — 9 days ago
▲ 1 r/kucoin

Unfair Automated System Closure / Escalation Request: Ticket #10656946 - Need Senior Specialist Review

​Hi everyone and KuCoin Support Team,

​I am writing this post out of complete frustration regarding my ongoing Support Ticket #10656946. The automated response system keeps giving me generic replies stating "information not provided," even though I have submitted clear, verifiable, and official evidence multiple times.

​Account Details:

​KuCoin UID: 254544538

​Account Status: Fully KYC Verified (Sarmin Khatun)

​Ticket Number: #10656946

​Summary of My Case & Evidence Provided:

​Official Proof of Wallet Loss: I have attached an official chat screenshot from Trust Wallet Support confirming that without the 12-word recovery phrase, it is technically impossible to export transaction history or make screen recordings.

​Verified On-Chain Data: I provided the exact TxHashes for the deposits above 500 USDT. These are fully recorded, public, and verifiable on the blockchain matching my KuCoin account.

​Despite providing official wallet support verification and public blockchain proofs, I am only receiving automated template responses.

​I kindly request a human supervisor / senior customer care specialist to manually review my ticket and attached proofs, and grant me a one-time withdrawal option to secure my funds.

​Mod/Support team, please help escalate this ticket.

​Thank you!

u/Katherine-arcia — 12 days ago