r/nandos

As someone who does not reside near any locations, I am on a crusade to locate bottles of the Lemon/Herb sauce. As you may know, it is supposedly available online.

But upon receiving and tasting this bottled sauce, it is not the same product. I thought I was crazy until I visited another restaurant this weekend and confirmed that they aren't the same, despite the labels claiming that they are.

The bottled sauce is orange/red and contains no visible herbs, while the bottles in-restaurant are yellow and have visible herbs throughout.

Employees were unsure if the table sauce was purchasable anywhere, so I come here on my crusade in hopes that someone has a lead.

Does anyone know where to buy the REAL lemon & herb sauce?

Last Saturday night, i decided to dine in at a Nando’s location in Brisbane. I attempted to order food off the table QR code. Once the order was put through I waited about 20 minutes before checking the status of the order. I then noticed it had changed to a store in Melbourne (I had previously used this exact same QR code with no issues and got my drink).

Once I decided to take it up with customer care that evening, the attendant told me it had been escalated. After I heard nothing and decided to follow up, I was stonewalled for the first three days. Excuses we used such as can you repeat the orders email, store, table it were to (I had provided all this information to them three days prior). They then informed me today that they have a policy that once the food starts cooking, they can’t refund the order. I’ve been mucked around for almost a week now and they refused me my money back after all that hassle+BLATANTLY LIED about escalation. I escalated the situation with my bank, hopefully they can help me out.

Just don’t bother people.

I’ve been working at Nando’s UK for nearly 2 months now and I’m planning on leaving in early August. I know there’s a notice period, but I was wondering how long it is for restaurant team members ( back of house) ?

By the time I hand in my notice, my 12-week probation period will have literally just ended (give or take a couple of days). Does that change the notice period at all?

Also how would I go about handing in my notice, would a message to one of my managers on the app slack suffice ? As everyone’s always active on there but if there’s any other way to hand in my notice please do let me know 🙏

Hi I have an interview on Thursday for back of house and was just wondering if anyone had any advice/ tips?

Normally I screenshot them but I forgot to do so this time.

I just completed a team building day that ended with an interview after being called on the phone a few days prior which included a 5 minute phone interview

there was many other candidates there (like 15) and I’m wondering if anyone who has had experiences with the hiring process could give me knowledge on what happened for them and what the outcome was.

I was told at the end of my interview that I would get a call from them on Wednesday whether I got the job or not

Any advice and information would be appreciated!

My 40% discount is on my Nando’s app and if I give my login to the app on my brothers phone and they order food is that fine or will there be consequences

Today I have received 3 texts with access codes for Nando’s. I’ve now changed my password but was wondering if there has been a data leak somewhere?

I’ve removed all payment details from my account as well as my address.

Has anyone else experienced this? Just find it odd with it being Nando’s.

Hi,

​ I was just wondering how do you go about employee referrals? There's nowhere on the application form to put the name of the employee who referred you so I'm a bit confused. I have a friend who works at Nandos but not the branch I'm applying to. Would the referral still be possible if it's not the nandos she works at?