Your trade-in: some common sense ('cause I almost let the details slide myself)
- Send in your trade-in at your very first opportunity. Phobio uses their own receiving date for the deadline-- not when you hand it over to UPS! If you don't need to (or can avoid) transferring your data, etc. don't procrastinate. In my case I'm not waiting for the Razr Fold to arrive. I saved many of the app settings to the cloud and my home computer. If your return deadline is looking tight because your estimated Razr Fold delivery is further off than looks comfortable: give up the luxury of waiting for the Fold.
- Check the insert in the trade-in package and get the QR code. Follow the packing instructions. (Yeah, common sense.)
- Photograph their UPS return label!
- Put the tracking number for this return package into the app at UPS. (If you haven't already done so, you might want to set up a free UPS login with notification instructions. There is also a UPS app from which you can also access that login.) And then watch to assure that you can sigh in relief that it arrives at Phobio's location in time.
I wish I had all the above advice in the past. Phobio can be fair but they are really, really strict (and one-sided) about timing the deadline to their convenience and not yours.