r/schlage

I’ve spent hours on this to no avail.
I’ve tried:

- Adding the lock in Schlage, then navigating to “Works with” and selecting Apple Home, where it doesn’t recognize my device exists.

- Trying to add device directory through HomeKit, and the connection times out.

Has anyone had success with pairing to HomeKit?

Am I one of the few people that is happy with their Encode? I did have trouble with connecting to wifi as my Netgear router have autoswitch bands feature, but once I set a guest 2.4Gb wifi dedicated to the lock I haven't had connectivity issues since. It did download a new firmware right after I got it connected and it just received version 7.0.1367012 just yesterday through the app and it seems to be working fine. No complaints about battery life, original AA batteries still have 86% left and I've had it for almost 3 months. I still carry the key as backup but I try to use the keypad 99% of the time.

I have 2 encode units (2020 versions) a firmware update auto applied last night and left 1 device bricked, the other unit is left with lingering WiFi connectivity issues so temporary codes aren’t working properly.

Given that both units worked without any issues prior to auto-update, it’s clear the update may have overlooked these older models.

After calling support, they simply state the units are no longer under warranty and they won’t accept that the firmware caused any issues. No help, no recourse, I asked to speak to a supervisor, no estimate given on when I can expect to hear back.

Anyone else experiencing similar problems after latest update?

My Encode Plus is configured with both Thread and wifi (homekit and the app).

Obviously, the batteries don’t last long.

Ineas thinking about resetting it and adding it directly to HomeKit so that the wifi is disabled.

Anyone did this? How long do batteries last with thread only?

Thanks