How do you balance taking care of repeat clients while still bringing in new ones?
One thing I have been struggling with as a solo travel advisor is finding the right balance.
My repeat clients take up most of my time between planning trips, making changes and answering questions. I love that they keep coming back but it also means I barely have time to market myself or bring in new clients.
Then when things slow down, I realize I haven’t done much to fill the pipeline. I want to know how do you balance keeping existing clients happy whole still growing your client base? What’s worked for you folks?