Helped another client switch time clock apps last week, same mistakes every time
Third time in two years I've watched a small business owner pick a clock in/out app based on the free plan and then quietly hate it six months later.
Not calling anyone out, just noticing a pattern.
The stuff that bites them later is almost never the punching itself. It's always:
- Payroll export is clunky or doesn't talk to what they're using
- No approval step so whoever runs payroll is still doing manual cleanup
- GPS or geofencing wasn't even considered and now they have a buddy punching problem
- Overtime shows up as a surprise instead of an alert
The app looked fine in the trial. Then real usage hit.
Curious if others are seeing this what's the feature that catches people off guard most often when they actually roll one of these out?
u/DebasishRich — 10 days ago