r/tomtom

Hey everyone,

Yesterday or the day before I got logged out in the Mydrive app and ever since I can't login again. It tells me my password is wrong, but I am able to login on Tomtom website with that same password....

Anyone else experiencing such a problem with Mydrive app? I still use that app because plan.tomtom.com is absolute crap when used on mobile phone...

TomTom isn't scoring good points lately.... The problems with the POI's, this problem and then announcing that i will have to pay more for the services annually, lol..

I’ve been trying TomTom Go Expert (paid version) for the past week, but I’ve noticed that the map of my city is all outdated. I live in the second-largest city in France, and the TomTom map still shows a lot of streets that changed direction or are now closed on my route while I’m driving. This is such a waste of time. Also, these streets changed direction 3 years ago, and the TomTom map still shows them wrong.

Yesterday, the app suggested a route to get there, but the street is now closed, and I had to waste another half an hour to reach my destination.

Is there a way to update these maps? I mean, I only downloaded the maps a few days ago—so is this what you get with the paid version of TomTom

I am having an issue with the app on an Android device, full North America map, and using Plan.tomtom as a group for motorcycle trips. The group leader has provided links in Plan, and we are all synced he uses a 550 device as do others. I use Go and a CarPlay device. Everything has been great, and now, almost every other route that will work on the 550, I get the "No Route Possible" Error on loading. This does not matter if I turn on or off all avoidances or not. I cannot find the vehicle size/weight settings so I am not sure if that is an issue. Has anyone else had this type of issue with Go Expert latest beta?

I’m going on a bit of a road trip in Europe, mainly France, Belgium and Netherlands. Can see an offer for a year of the Expert app for £12.99, or I can stick to the free one.

I kind of like the more modern look of the free app and it has improved since I last tried it, but the lack of offline maps is a concern (it let me down at the weekend in North Yorkshire due to poor signal). I know expert looks a bit dated now, but I like that the maps can be downloaded.

Any other pros and cons to be aware of?

I have a Tomtom Go Expert 7" with yearly map subscription.

Today I got charged my annual sub then a minute later they issued a refund.

Any ideas why this may be? What's the best way to contact them because I dont want to lose service.

Thanks!

Bonjour à toutes et tous.
Demain fin avril 2026, l’horloge de ma Renault Clio 3 de 2006 équipée du GPS TOMTOM n’affiche plus l’heure.
D’autres véhicules sont concernés. Que faire ?
Bonne route