I have been quite diligent in using Mapshare Reporter to report map errors. I know they have deprecated the functions on the devices but the web based reporter still seems operational.
It seems however that TomTom isn't doing much with the reports.
Has anyone seen their reports actually change status and being improved on the map?
Updated maps now there is no map at all, I have the trucking version of the app and the vehicle options now doesn't have the truck settings in it, anyone else got this issue... seems work will be a pain tomorrow :C
I downloaded and subscribed on the recommendation of someone we travel with. It’s a little quirky compared to Google Maps and Apple Maps, but I’ve seen much to like.
I entered some routes that I plan to take on upcoming trips and was surprised to see it routed me under a 14’1” overpass, even when I entered my vehicle height at 15,18 or 20’. I looked around and routed under the Bloomington, Indiana can opener with no warning.
I’ve dug through settings and can’t find anything I’m missing. Even if I’ve made a mistake, there is no excuse that it’s so easy to do with no notification something is wrong.
I cancelled my subscription as I can’t see what the app does that is worth paying for. Of course their support is utterly useless.
Hi, using ios beta 12.79.0. No matter the light or automatic settings on iPhone. The maps keep showing dark in carplay.
My carplay settings are dark but during the day I prefer light maps.
I believe this is a bug from latest beta, anyone having the same issue? Any solution?
I updated my maps yesterday before I set off on a planned day trip. My route displayed fine before the map update. Afterwards, no route. In fact no routes to anywhere. Map displays in mínimum zoom, but no routes can be created.
I contacted TomTom support, heard back quickly (amazing!) "We have received similar reports regarding this issue."
Suggestion to clear cache and reboot, which didn't work.
Next step reinstall, which I'm reluctant to do if it means recreating all my saved places.
So I'm in a holding pattern waiting to hear again from TomTom.
Meanwhile Google Maps led me on my day trip. Don't like it as much as TomTom, but at least it worked!
My dad and I have the same issue.
I have an iPhone 17 Pro, and a third party CarPlay device, but Bluetooth audio is routed through the car stereo. TomTom Go will not work unless I have music playing on the Bluetooth output channel - every other mapping app will allow me to have it over Bluetooth with the radio on or just the “aux” setting. Works as a phone call.
My dad has the same set up only with an iPhone 17e. Only difference is, his will not work at all. Doesn’t output to the car stereo whatsoever, even on Bluetooth. TomTom (Amigo) works fine.
He had the same issue on Android - he’s only recently moved to iOS. He did have an option to output over the phone speakers but it’s not an option on iOS, nor is it really practical when connected to CarPlay.
Any fixes? Have been speaking to TomTom trying to get a refund but they’re saying it’s with their technical support team to offer a fix.
If TomTom (Amigo) had offline maps for iOS then we’d just switch to that but it’s still online only, for now.
I've just been reading reviews of the TomTom free app on the Google Play Store. A few reviewers have praised it for having offline maps. I don't see this option. Do any Redditors have it? And if you do, which country are you in?