r/ultraviolette

Planning to buy f77 superstreet in Chennai - been seeing some posts on poor after sales services -how is it in Chennai - any Chennai owners can share some details would be great .

As per central government rules 2 BIS helmets need to be provided for a two wheeler purchase but the showroom said they won’t provide and have to buy by paying extra, is this legal?

I got an x47 Recon in April and the bike spent 15days in service centre with one or the other issue. I had written multiple emails to service@ultraviolette.com no response at all
No response on their WhatsApp
Even their Reddit handle: u/uv_support is useless

I had safety issues like
motor cutting off mid way on highway speeds, traction control showing error or disabled.
ABS not working as intended
Panel gaps all over the place. They lied and told me they replaced panels.( they didn’t do anything took a polishing compound and rubber on panel)
Display going blank mid ride

This time they called me to the SC, said they will try arrange for a loaner vehicle (they didn’t) after 1day they said they received damaged panel from factory and cannot install them. They in turn caused a new big scratch on one of the good panels.

I’m just extremely frustrated and advise who ever is considering to buy a UV not to buy one. They are well on track to become next Ola.

I know many owners who face repeated issues. Suspension failures within 5months or 10k kms on x47
Motor issues
Regen issues
Panel replacements
Display issues
And Lot more it’s like x with 47 problems

Took delivery of my X-47 DesertWing recently and trying to understand how the TPMS is expected to behave.

What I observed:

• At delivery, TPMS was showing tyre pressures.
• Dealer inflated the tyres significantly (around 45–50 PSI), but the TPMS continued showing the earlier values.
• Over the next few days and ~70 km of riding, the displayed pressures did not appear to change.
• Today I adjusted both tyres to 32 PSI at an air station and the TPMS immediately refreshed and showed the correct current values.

So the TPMS is clearly capable of reading and displaying accurate pressures.

My question is:

Does the X-47 TPMS update periodically during normal riding, or does it mainly refresh when there is a significant pressure change (such as filling/deflating air)?

For existing X-47 / F77 owners:

• How frequently do your TPMS readings refresh?
• Do you see pressure changes after rides due to tyre temperature?
• Does the "Last Sync" timestamp update regularly?

Just trying to understand whether this is normal behaviour or something worth raising with service.

Thanks!

I recently booked the X47+ and the dealer mentioned that Violetta AI is available as an add-on for this variant. I’m a bit confused about whether I should purchase it or skip it.
I would like to hear from existing owners about their experience with Violetta AI. Is it genuinely useful and worth the additional cost, or is it something that doesn’t add much value in daily use?
Any feedback from current owners would be appreciated.

I ve already tried the standard troubleshooting steps, but nothing seems to stick:

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* Toggled Bluetooth on my phone and ensured all app permissions are active.

* Restarted both the bike’s console and my smartphone (left them off for 10+ mins).

* Tried "forgetting" the device and re-pairing, but the bike won't consistently show up or connect.

* Hard reset the bike and tried to connect bluetooth pairing, but didn't work along with the uv technician

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Anyone who solved this issue, please help

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I just came to know the service cost of my ultraviolete X47 after free service and it's absurdly high. While all other EV manufacturers are providing low cost service below 1000₹ ultraviolete is going 3000+ and thats not even with parts that's basic labor at 3000 just to check the EV. I want to know what's special in ultraviolete bikes that a dozen other EV manufacturers doesn't need to check to cost them 3000 labor for routine service

Guys, I have tried everything i possibly can. As stated in the title, I bought 2 pinlocks and 1 visor for my UV crossfade helmet on June 1st. The product package came to me only in 14th June and it was missing one pinlock. I immediately raised the concern with UV WhatsApp channel and I was told that the concern team has been involved. It has since been 5 days and I had contacted them over email (airspace@ultraviolette.com, support@ultraviolette.com, info@ultraviolette.com), sent a note on contact us webpage, DMed their insta handles (ultraviolette_automotive and uvairspace, even pinged narayan over Insta). No one is giving a shit. That particular pinlock for crossfade helmet costs 1800 rupees and they are deaf n mute over my cries.

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Any help on how to contact them or take this further is much appreciated. Thanks.

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P.S. this really spoiled the brand reputation for me and I had such high regards for them.

A lot of us have been eagerly waiting for updates on the Shockwave delivery schedule

My graying hair has been waiting to turn black again with the immense fun of riding the Funduro

But that day feels elusive

Please give us a ray of light at the end of the tunnel 🙏🏼