Georgia Gateway Deactivations
Has anyone had issues with multiple deactivations in a renewal period? My case worker has only called me once during my renewal. Telling me what documents to upload. I told her that I can’t see online notices and to please send mailed notices (I even opted into receiving mailed notices when I made my account for renewal the first time) and she said that she would. I went to upload three days after our call and my account was deactivated. No big deal, I just made another one and linked my case. I received another notice saying I opted out of mailed notices (I DID NOT, maybe an accident on my case workers part right?) I went up to my local DHS office and turned in all my documents and was told that I “came prepared” and that I had all documents needed for renewal since my deadline was May 18th. I am not kidding when I say that my case worker NEVER called but instead sent another notice to my account TODAY and when I went to log in, deactivated. Now I’m not saying it’s intentional but I did have this same case worker three years ago and she did the same thing to me then. Never answered, never called back and I had multiple account deactivations. I have called her four times now and very irritated with her and reported her on the website. I really wanted a new case worker but tried to stick it out for my benefits but nothing is going right. My card is active, my case is active but it’s passed my benefits date. Anyone else have this same issue?