Don’t buy anything from Ecoroad second hand.
This is how silly their support is. I didn’t ask them to send me anything other than information (which admittedly I can probably find online, but I wanted to know the best way to disconnect the rear motor.)
I bought my ES6 brand new, from someone who bought it and ended up liking a different one more.
I understand if I was asking them to send me parts or a replacement scooter, but this is ridiculous. Imagine if I needed any other support, like god forbid it catches on fire or something?
If they are a half decent manufacturer, the serial number should fully tell them what parts were used etc. An eBay order number isn’t going to tell them more than their BOM would.
u/1stGenRex — 7 days ago