u/4zc0b42

Scenario: Sophos XGS and Sophos MDR endpoint. The minimum heartbeat level is set to yellow. The box for "block endpoints with missing heartbeats" is NOT checked.

Windows device has a failed SSD and needs to be re-imaged. During Windows 11 OOBE, you can't go through the process because the network access to the device is cut off. The only way to get around this is to disable the minimum heartbeat level in Sophos Central.

Is this expected behavior? This makes the "minimum heartbeat" setting pretty useless for us. I can't go around disabling this every time I have to image a workstation.

Is there any really neat solution for labeling individual keystone jacks on wall plates?

Right now we are doing little P-Touch labels and frankly it’s not great, especially when the wall plate holds more than two keystones.

I know that they make some wall plates with clear plastic label holders, but they’re still not great. Looking for any other really clean solutions.