Am I giving people the benefit of the doubt too much by assuming they don't know how to raise the volume of their voice without sounding aggressive?
I'm wondering this specifically, because in theater I learned how to use my diaphragm and project my voice to an audience without losing the necessary emotions and tone that were needed. And this has come in handy as someone who works in senior care, but also I just know what it feels like to deal with impatient people. Yesterday I had a semi unpleasant experience at a health clinic with a receptionist whose voice was really low and quiet. I could tell he was getting slightly annoyed by the third time I asked him to repeat himself. I self advocate just fine normally (point to the hearing aids and say I'm hard of hearing), but I think I hold people who work in healthcare to a higher standard. He seemed polite enough to begin with, maybe he doesn't know how to raise his voice or lacks confidence?