u/A_Piece_0f_Tera

Hi everyone,

I recently purchased a brand new Seagate Expansion 24TB External Hard Drive USB 3.0 (STKP24000400), but I'm having a very strange issue.

Both my Windows 10 desktop and my Windows 11 laptop detect the drive as only 1.81TB instead of about 21.8TB.

Here's what I've already tried:

• Tested on two different computers.
• Reformatted the drive.
• Converted it from MBR to GPT using DiskPart.
• Created a new partition.
• Verified the size in Disk Management and DiskPart.

No matter what I do, Windows always reports the drive as only 1.81TB.

Has anyone experienced this before? Is there anything else I should try, or does this sound like a defective drive?

Thanks!

Hi everyone,

I recently purchased a brand new Seagate Expansion 24TB External Hard Drive USB 3.0 (STKP24000400), but I'm having a very strange issue.

Both my Windows 10 desktop and my Windows 11 laptop detect the drive as only 1.81TB instead of about 21.8TB.

Here's what I've already tried:

• Tested on two different computers.
• Reformatted the drive.
• Converted it from MBR to GPT using DiskPart.
• Created a new partition.
• Verified the size in Disk Management and DiskPart.

No matter what I do, Windows always reports the drive as only 1.81TB.

Has anyone experienced this before? Is there anything else I should try, or does this sound like a defective drive?

Thanks!