u/AcceptableShare9570

I've seen a few threads here on this, but still have questions...the maintenance guy in our building dropped two burned out long fluorescent light bulbs in our kitchen right next to our gas stove and the powder and glass flew EVERYWHERE. I was actually in another room and glass flew at me. He swept it up and then asked me to vacuum the shards. I've been cleaning counters and in our dish cabinets and food cabinets for days and am still finding glass shards. I read vacuuming is the worst thing you can do when these bulbs break because of mercury. I then proceeded (because I knew nothing about these types of lights) to vacuum the rest of the apartment with the same vacuum I vacuumed the powder off the kitchen floor with. And we were going to have our carpets cleaned two days later. Google is telling me the vacuum must be disposed of and the mercury will last forever in our carpet. That we can't vacuum for two weeks. Someone with knowledge of this stuff, please help me understand the facts. Google has extreme answers and I don't know anyone familiar with chemistry. Please excuse my ignorance!

I was hit by a truck in my chair recently and when I get a new chair, I want to make sure it's visible to cars, particularly high cars like a truck, but I really don't want the orange flags. What creative ways to people do to bring attention to themselves and their chairs without the flags? I'm looking at google and pintrest and it's not helping. Thanks.

[CA] I'm located in California. I was in a really bad accident where a truck him me in my wheelchair. I have had several offers to be retained by law firms. I chose a law firm that was very responses, immediately responding to emails and phone calls and I could hear some were working from home. They were not desperate like a few.
After I signed the contract for representation, they kind of disappeared.
I emailed them about an issues and called with no one picking up. I used my partner's phone just to see and it went to the receptionist.
The receptionist was very rude and dismissive. I asked to speak with one man that I could not remember the name of the day before and she said she had no idea. I asked if she knew who I was and she did know. I asked how when she never asked my name. She said she could tell by the phone number, but it was my partner's phone. She then said she knew my name because I was the newest sign. She was so rude that I asked if I should have papers sent over to break the contract because their non communication is holding up my getting a new wheelchair. She said she's send the paperwork to break our contract right away, while at the same time telling me she's new. I asked why she was so quick to drop me. Why no communication. She accused me of yelling, but I had several people in the room who heard I was not. She then said the call was being "recorded" and she's play it back to prove she never said she's send the paperwork to break the contract. Why argue with a client if you value them? How can she send such important paperwork if she's "only a receptionist" who doesn't know anything about my case? She said she never said she'd send paperwork even though people in the room heard. Why treat a client this way unless they decided they didn't want me? There was no communication that I was unwanted or my case undesirable. I chose this firm out of several.
She kept calling me "ma'am" instead of by my first and last name even though she knew both. It's all very odd and I feel like I'm being ghosted which is wasting my time. I need a new wheelchair. I want to be compensated for my injuries. I just don't understand. Is this common behavior to just drop a client without telling them they are suddenly undesirable? [Richmond, CA]