u/Acrobatic-Let-2606

I’m looking for honest feedback, not clients or promotion.

For the past few months, I’ve been building a productized video editing service for creators and businesses, with an app/dashboard behind it instead of handling everything through email, Google Drive or random messages.

The basic idea is:

• No sales calls
• No subscriptions or retainers
• Clients order through a dashboard
• They upload footage, add notes, track progress, request revisions, and download final files in one place
• Pricing is transparent, and they only buy edits when they need them

The thing I’m trying to figure out is whether this model actually makes sense from the customer’s point of view.

A few things I’d love honest feedback on:

1. Does the “no calls” approach make this feel easier, or less trustworthy?
2. Is the dashboard/order system actually a real advantage, or would most people not care?
3. Would you rather hire a freelancer directly instead? Why?
4. What is the biggest weakness you see in this model?
5. If you landed on the website, what would stop you from buying?

Please don’t hold back. If you think this is a bad idea, I’d rather hear it now than keep building in the wrong direction.

I’ll add the website in the comments

I’m looking for honest feedback, not clients or promotion.

For the past few months, I’ve been building a productized video editing service for creators and businesses, with an app/dashboard behind it instead of handling everything through email, Google Drive or random messages.

The basic idea is:

• No sales calls
• No subscriptions or retainers
• Clients order through a dashboard
• They upload footage, add notes, track progress, request revisions, and download final files in one place
• Pricing is transparent, and they only buy edits when they need them

The thing I’m trying to figure out is whether this model actually makes sense from the customer’s point of view.

A few things I’d love honest feedback on:

1. Does the “no calls” approach make this feel easier, or less trustworthy?
2. Is the dashboard/order system actually a real advantage, or would most people not care?
3. Would you rather hire a freelancer directly instead? Why?
4. What is the biggest weakness you see in this model?
5. If you landed on the website, what would stop you from buying?

Please don’t hold back. If you think this is a bad idea, I’d rather hear it now than keep building in the wrong direction.

I’ll add the website in the comments

I’m looking for honest feedback, not clients or promotion.

For the past few months, I’ve been building a productized video editing service for creators and businesses, with an app/dashboard behind it instead of handling everything through email, Google Drive or random messages.

The basic idea is:

• No sales calls
• No subscriptions or retainers
• Clients order through a dashboard
• They upload footage, add notes, track progress, request revisions, and download final files in one place
• Pricing is transparent, and they only buy edits when they need them

The thing I’m trying to figure out is whether this model actually makes sense from the customer’s point of view.

A few things I’d love honest feedback on:

1. Does the “no calls” approach make this feel easier, or less trustworthy

2. Is the dashboard/order system actually a real advantage, or would most people not care

3. Would you rather hire a freelancer directly instead? Why?

4. What is the biggest weakness you see in this model?

5. If you landed on the website, what would stop you from buying?

Please don’t hold back. If you think this is a bad idea, I’d rather hear it now than keep building in the wrong direction.

I’ll add the website in the comments