Insurance billing
Hi everyone,
last week I discovered the clinic where I was doing some physical therapy was billed my insurance with a copay zero a cost more that one I payed at end of each session therapy and it was in agreement between the clinic and me that I signed and it was cash rate. In billing policy of the agreement there is only a cash rate and not an allowed amount.
I told my clinic of this error because my insurance was payed me more than the amount I payed to clinic because I wanted they make an adjustment for that and other that was wrong in the billing submitted. The clinic accused me to hold money that in your opinion were them. My question is correct the difference between the amount given from insurance with a copay zero( I reached my deductible so my insurance payed me the amount charged from therapy completely. This cost is different from cost in contract) and the cost in the contract was of clinic?