Does anyone has experience getting refund from hrblock expat services?
The title says it all. I found some issues with their tax return and asked them to fix (more likely typos than serious tax understanding) on April 9th, which is completely unacceptable because now is 28th. They asked me to provide a screenshots because they are unable to identify the said issue, after I did this they keep saying 'reviewed by advisors', no more details.
The lack of response and the long delay is concerning and I'm worried that if they cannot do this simple thing, how can they do more complex tax returns?
At this point, I cannot let this linger forever and get a refund and need someone else to do the taxes for me. I'm concerned that given how they have behaved they simply will ignore my message again and say "your request reviewed by advisors"
So just wanted to hear if anyone has got experience getting refund, or have ideas how to get refund with them.