u/Affectionate-Snow980

Last night I updated the kashkick app and then tried logging in which led to my account getting closed.When I contacted support I got the automated system that I did something wrong .I'm confused as to what it was since the last thing I did besides updating the app was the offer for jigsawscapes which I was waiting for it to pend .Other than that I genuinely have no idea what I did cause I did not use any automated system that I know of. Edit -was able to get my account back thanks for all the help