▲ 1 r/smallbusiness
How are small service businesses reducing appointment no-shows without hiring more staff?
One thing I never realized until talking to a few local clinics is how much admin work goes into reducing no-shows.
I used to assume appointment reminders were fully automated everywhere already, but apparently a lot of smaller clinics still handle confirmations manually when things get busy.
Owners here, has no-show management gotten worse over the last few years, or is it about the same as before?
u/Affectionate_Earth_9 — 9 days ago