Steam deck no longer turning on or charging since return from valve
Sent my Deck to Valve to do a check on a possible battery issue.
I sent my device on the 30th April, and it came back yesterday.
Since yesterday, here’s all the issues I’ve faced:
Battery issues — I can’t even explain all of them without boring you.
Performance — so, so, so much slower than before I sent it, even with a factory reset.
My Y button doesn’t work — the stupidest one yet. The only time it works is with an external controller.
I reported this to Steam Support, as my ticket is still open. Since 10AM, there’s been no reply. I’ve updated the ticket 3 more times since then, and still no reply.
Keep in mind, when I received my device back, there was no report of anything done to the device.
I’m assuming now that the battery has fully died but I’m so confused on if anything was even touched on their side??