u/Agreeable-Copy-2454

Hello everyone, I visited the UK briefly and I'm unsure of the process so would appreciate some advice.

Two weeks ago I left behind my kindle in a hotel - dumb I know, but thankfully when I messaged the hotel they said they located my device and would send it on for me. Great! Perfect! Done!

I bought a royal mail shipping label and emailed it to them but two weeks on, they haven't sent it yet, and now they've stopped responding to my messages (last response was a week ago). It looks like they're not going to return it, but I have them on record admitting they have it and will return it. Is there anything I can do at this point? Filing a police report feels like overkill but I just want them to give me my shit back.

Thanks for your help!