u/Alarmed-Republic4687

▲ 14 r/aeo

How do you actually track AI visibility across ChatGPT and Claude?

I've been updating our product pages to try and earn more AI citations, and now I'm stuck on the tracking side.

Google AI Overviews are easy enough. I can see whether we're mentioned, roughly where we rank, and whether we get a link. ChatGPT and Claude are where I'm lost.

A few things I've run into:

  • Free/default models seem to give templated answers that mostly name the big websites in the market, and the underlying data feels stale.
  • But the newest, most expensive models probably aren't what most real users are on either, so testing against those may not reflect actual visibility.

So a few questions:

  1. Which specific models do you test against for ChatGPT and Claude, and why those?
  2. What nuances have you hit while tracking?
  3. How are you automating it? API calls on a schedule, a paid tool, something manual in a spreadsheet?

Thanks.

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u/Alarmed-Republic4687 — 3 days ago