Warning: BitUnix froze my account, forced handwritten verification, and threatened permanent deletion
I want to warn everyone about BitUnix.
My account was fully suspended without any valid reason.
They marked my transaction as “high‑risk” without any legitimate justification — even though I correctly used my Passphrase/ShareKey, confirmed the withdrawal by email, verified it with my phone number via SMS code, and completed the Authenticator (2FA) verification.
All services were disabled — withdraw, deposit, transfer, and even access to basic features.
A countdown timer appeared, threatening permanent deletion of my account and all my funds if I didn’t “prove” myself.
They forced me to write a handwritten note with my UID, full name, date, and a statement saying I personally initiated the withdrawal.
I had to sign it and send a photo.
Even after that, they kept my account locked for 24 hours and didn’t apologize.
This is unacceptable behavior for any exchange.
Please be careful.
Do NOT trust BitUnix with your funds.