Really regretting my Ultrahuman purchase
I bought an Ultrahuman ring air last summer and was initially impressed. I however soon lost interest to the point where I stopped bothering to open the app (but continued to wear and charge the ring).
As far as I am now concerned, the app serves mostly to send advertising to users, with a small section for biometric data.
I opened the app today to discover that the ONE purpose of the ring (log data without constant oversight) hasn't actually been working since the end of January (over 3.5 months ago).
The support bot told me that it would put my ring into a discharge mode (disconnected from the app) and to leave it until fully discharged before charging it again. When I asked how to tell if it was discharged it responded that it would show as disconnected in the app, and when connected to the charger no lights would be on. When I queried that those were not possible by what I had just been told to do they stated that there would be a banner with an estimated time remaining in the app, and to contact support if that does not appear by a few days time.
I am thoroughly unimpressed, and will not be making any further purchases from Ultrahuman. I guess the promises were too good to be true.
I hope this helps someone who may be considering buying one to listen to the many reports of hardware issues and poor support and maybe decide on an alternative. Having said that, I am sure that there are many people who have not had issues, so maybe you will be one of the lucky ones, good luck.
On a related topic, does anyone have any suggestions for alternative subscription free wearable sleep/health trackers which offer inter-app connectivity (preferably sleep as android, but will manage with health connect, or even some other API/interface that I can pull the data from)