u/Altruistic-Trash6122

Hello everyone!
I work at a wholesale distribution company that has like $250M annual revenue and 2 large warehouses.
My manager thinks that inventory is under control. That’s because our cycle counts have 98% accuracy and ERP reports look clean.
But if you are in the real operations, everything is much more different. Warehouse workers often can’t find the items that are needed. Some SKUs show as available in the system but are missing physically. Sometimes we find those items after a couple of days in another location.
The worst part is that my boss reports incorrect data and I need to tell him that. How can I explain that reports aren’t that accurate and what should I propose to fix?

Hi everyone! Do you also think that Salesforce data isn’t always correct?
Recently, we had a situation where 2 different reports (both of them were for the same objects) showed different numbers. After doing some research, we saw that some relationships between records weren’t consistent and a few historical changes were not properly reflected
Now I’m worried because we use these reports for decision making and I’m not sure that it gives us the whole picture.
How do you deal with this? Do you have a solution, or you just accept the inconsistency?