No Gluten Free Options
I took the Brightline premium service down to Miami on an early morning train and back to Orlando during lunchtime to meet up with a weekend cruise. On the way down there were zero breakfast options for my gluten intolerance. I thought that’s fine, breakfast is definitely easier for pastries on a train. However, when I took a lunchtime train back the only options were sandwiches and pasta. They didn’t have the salad in stock (I’m guessing because of the health issues with salads at the moment). When I asked if they had anything else for lunch because I can’t eat pasta she just said no and got a little annoyed with me. I was able to get some chips but for the price I paid for premium I expected to have some sort of an option or at least a heads up email from when I purchased the tickets.
I wrote to Brightline that I just want the difference between the train fares because I didn’t get what I paid for. I haven’t heard back yet (I wrote on Monday morning). Anyone have any luck with that?