Please point me in the right direction!
I have been sitting here for quite some time trying to type this because I that so many people are struggling right now, I really feel bad about even posting this, but my family really needs some help. I won’t get too deep into politics here, but we are members of the LGBTQ+ community who moved here last year from our extraordinarily conservative hometown on the East Coast.
We knew it would not be an easy path, but safety became paramount. We love the city and have integrated into the community but are still learning the area. I’m here today because I am hopeful that someone who is familiar with local resources will see this and maybe point me in the right direction to find some assistance.
Our food stamps were suddenly discontinued this month and we have been out of food for several days. Family Services requested additional information after I submitted our SAR7 Annual Report, so I uploaded documents that they requested promptly. I didn’t receive any additional follow up, so I thought everything was good until the day our benefits were due. I checked the online portal and saw that they had been discontinued, but there was nothing there that told me why.
I called in and was told that the worker had determined they required further documentation from my fiancé’s school, which I’ve also submitted at this point. It has now been nearly 12 days since our benefits were due and we are still waiting to hear something back from our case worker.
I have been by the agency and spoken with a case worker by phone but they have not given me any information beyond “We’ve received your documents and your case worker will be following up after she reviews them.”
I am disabled and my fiancé gets paid Monday, but we’ve been without food for several days. I don’t think we can make it through the weekend like this.
I would be forever grateful for any information you could share with me that could potentially help get our case processed a little quicker, or help us get some food.
Thank you for your time.