u/AmmarSH98

I thought he was spamming, but turned out a genius.

I bought it from Amazon, the multiplatform, wireless version. I set up the app, updated the firmware, and connected it to pc via the usb dongle. While it is connected, none of the buttons work (not even when connected via the usb cable). The lights are solid green.

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What am I missing? I'm about to lose my mind please help.