[TooLost] Account restricted and funds locked due to third-party bot attack.
I'm disappointed with TooLost support. My account was limited and my balance frozen due to a clear third-party artificial streaming attack (sabotage), which targeted two of my songs ("30 Seconds of Preparation" and "Micro Uno") with massive and unnatural bot traffic originating exclusively from Oslo, Norway, and the United States.
I have absolutely nothing to do with this traffic. I am the victim. To demonstrate my complete good faith and full cooperation, five days ago I filed a complaint on behalf of my label "Andrius Music" (Andrea Corsini), attaching irrefutable screenshots from Spotify for Artists showing that this traffic wasn't even coming from playlists. I even took the drastic measure of requesting the immediate removal of both affected albums from distribution in the United States, Norway, and Singapore, to eliminate the source of the bot at its root.
Despite providing unequivocal evidence and actively sacrificing my distribution territories to resolve the issue, TooLost continues to ignore me or respond with automated copy-and-paste messages.
A human supervisor must finally review my five-day pending appeal, verify my cooperative behavior, and release my legitimate balance. This treatment is unacceptable for independent artists and labels.
Here are the screenshots:
