at what point did your ERP tack start creating more operational work than it removed?
I wonder how other teams recognized they were outgrowing their operational setup.
we run a growing e commerce business with multiple storefronts marketplace sales 3pl partners and a mix of wholesale + DTC orders. for a while things were manageable beacuse order volume was lower and people could manually fix inconsistencies when they appeared.
now it feels like every new workflow adds another layer of operational overhead. inventory sync delays, duplicate product data fulfillment edge cases, reconciliation between systems, reporting mismatched etc. nothing is fully broken but there is constant friction everywhere.
the weird part is that the actual business is growing slower than the operational complexity around it. teams are spending more time validating data between systems instead of executing process.
for companies that went through this phase.
did you mainly optimize integrations and workflows?, consolidate tools? or eventually more toward a more centralized ERP approach?
interested mostly in real operational experiences rather than vendor recommendations.