Need help converting a used R650 from controller firmware to Unleashed
Hi everyone,
I recently purchased a used Ruckus R650 (WW model) that was previously deployed in a hotel environment.
The AP is working correctly and I can access the web interface. It is currently running:
Firmware: 6.0.0.0.3073
Model: R650
Current state: Controller-managed firmware (shows “This AP is currently unable to provide wireless access. To resolve, connect to a Ruckus Controller.”)
My goal is simply to convert it to Unleashed and join it to my existing R710 Unleashed network (currently running Unleashed 200.15.6.12.304).
The problem is that my Ruckus Support account only has Guest access. I can see the firmware download pages, but every download attempt fails and Ruckus Support has informed me that they do not provide support or firmware access for second-hand units purchased from private sellers.
Does anyone know:
- Whether a direct upgrade to Unleashed 200.19.7.11.283 is supported?
- Any legitimate way to obtain the required R650 Unleashed firmware for a second-hand unit?
The AP itself appears to be fully functional, so I believe the only issue is obtaining the correct Unleashed firmware image.
Thanks in advance for any advice.