Smoke shop owners: what’s the ONE thing your POS still sucks at?
I’ve been talking to a few smoke/vape shop owners lately and it’s crazy how many are still struggling with POS systems that were clearly not built for this industry.
Some common complaints I keep hearing:
- age verification slowing down checkout
- inventory nightmare with thousands of SKUs
- barcode mismatch issues
- vendor purchase orders taking forever
- loyalty systems nobody actually uses
- employees giving “friends discounts”
- poor vape flavor tracking
- slow register during rush hours
- complicated compliance reporting
One owner told me they literally keep a second Excel sheet because they don’t trust their POS inventory
Curious what everyone here hates MOST about their current setup?
And if you actually found a POS that works well for smoke shops, what made it better?
Trying to understand what separates a “generic retail POS” from a true smoke shop POS.
u/Appropriate-Card4123 — 3 days ago