My Laptop Repair in Germany
I've bought an HP Laptop from Türkiye almost three years ago. It has broke down last month, just before I arrive Germany. Because of the time schedule, I couldn't get it repaired in Türkiye. I contacted HP Chat Support in Germany, but they said it can't be repaired in Germany and I should either send it to Türkiye or find a local store to be repaired. So, I took it to one of the MediaMarkt stores in my city. They took it and I paid 80€ for diagnosis. Today I received a mail from them. They think the problem is my HDD and demands 378€ more for repair. However, I don't agree with that. The series of my laptop has a chronical problem with Hall Sensor and the problem is very similar. I also told them to check it, but I think they didn't and blamed the HDD. I am going to store to discuss it again, but I don't expect them to help me with that. What should I do? I am so strange to this country. Please help me.
Edit:
My Laptop is HP Victus 16 R0071NT and I live in Mainz. You can find a lot of videos in internet about Hall Sensor problem on these laptops. That's just the same with them. Any place suggestion in Mainz to get my laptop fixed would help a lot.