Pulled out of utility setback program last month, but the Ecobee doesn’t seem to know that
Title is the story. Ecobee still only lets me shut off the eco+ function for a week, not permanently. It tells me I’m still enrolled and need to email the utility company. I canceled it through the website a few weeks ago. Anyone know whether there is a communication from the utility company to Ecobee to let them know I’m out of the program? Utility is Dominion Energy in Virginia. Thanks!